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Nationally known printing company is seeking an accomplished Account Manager/CSR/Project Manager for their Northeast location. This individual will be part of a closely knit client services team and work hand in hand with inside production, outside vendors, established customers and the sales team to deliver exceptional customer service. Competitive compensation and benefits package that includes medical, dental and vision insurance, and 401k with company match.
Responsibilities:
- Maintain and grow long term client relationships
- Interact with clients, sales, internal production departments, and outside print vendors
- Managing and overseeing projects through the entire production process
- Ensure on time delivery and high quality
- Schedule outside services and working with department managers to schedule and track projects
- Understand clients’ needs and exceed their expectations
Qualifications:
- Bachelor’s degree preferred
- 3 years' experience in managing client satisfaction and projects within the printing industry
- Excellent communication skills (both verbal and written)
- Possess a high attention to detail and thrive in a fast-paced environment
- Ability to build strong customer relationships
- Broad knowledge of the printing industry and mailing knowledge a big plus
- Self-motivated and be able to work with a team and independently
- Ability to commute daily to an Albany NY office or open to relocation to the area. (This is NOT a remote position)
- Proficient with Microsoft Office
- Experience using print workflow and MIS software such as Avanti, PrintSmith, EFI Pace, Print Reach, PressWise, or Tharstern.
All information kept in strict confidence. Contact Donna Monaco at PrintLink or give us a call 800-867-3463. Please mention Ref. #BH585