Customer Service Rep

Baltimore, Maryland

Submit your information

  • Max. file size: 20 MB.
  • Drop files, or upload here
  • This field is for validation purposes and should be left unchanged.

Our client, a leading bindery and packaging company in Baltimore, is seeking Customer Service Rep. The ideal candidate will be responsible for ensuring a quality product that meets the customer’s expectations and delivery schedule. In this role, you will manage all communications with the customer during the production process.

Responsibilities:

  • Communicate with Customers, Sales, Estimators, and other internal departments
  • Provide pricing to customers and receive new purchase orders from customers 
  • Data entry into ERP system
  • Requisition proper materials for specific job requirements

Qualifications:

  • Excellent verbal and written communication
  • Computer literacy
  • Ability to manage multiple tasks and meet deadlines
  • An experience in printing, packaging, bookbinding, or similar industries
Job Type: Full-time, in-person, M – F 8am to 5pm, office in Baltimore MD.

Excellent salary and a comprehensive benefit package, including medical, dental, vision, life, disability, 401k, vacation and holiday pay. All information kept in strict confidence. Contact Arnie Kahn at [email protected] or call at 716-866-9661. Please mention ref # 268.