Printing – Client Success Manager

Midwest US

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Multi-national digital printing equipment manufacturer is seeking an accomplished Client Success Manager in Illinois, Wisconsin, or Ohio. This individual will be part of a closely knit client services team and work hand in hand with clients, sales, service and logistics to deliver exceptional customer service. Competitive salary, relocation assistance, and benefits including 100% paid health insurance for the employee, company covered short and long term disability, holiday & vacation pay, and 401K with company match.


  • Maintain and grow long term client relationships
  • Coordinate with clients, sales, internal teams, service, and logistics
  • Dotted line responsibility for internal teams, field service and logistics
  • Manage and oversee projects through the entire process 
  • Understand clients’ needs and exceed their expectations


  • Bachelor’s degree preferred
  • 5+ years' experience in managing client satisfaction and projects within the printing industry
  • 2+ years of supervisory experience
  • Excellent communication skills (both verbal and written) 
  • Possess a high attention to detail and thrive in a fast-paced environment
  • Ability to build strong customer relationships
  • Broad knowledge of the printing industry 
  • Self-motivated and be able to work with a team and independently
  • Ability to work remotely and travel 60-70%
  • Live in the Chicago area, Wisconsin, or Ohio
  • Proficient with Microsoft Office

All information kept in strict confidence. Contact Donna Monaco at PrintLink or give us a call 800-867-3463. Please mention Ref. #BH527