Printing Customer Service Project Manager

Jersey City, New Jersey

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High end printing company is seeking a Customer Service Project Manager for their Metro NY/NJ location. This individual will be part of a closely knit client services team and work hand in hand with inside production, outside vendors, established customers and the sales team to deliver exceptional customer service. Competitive compensation and benefits package that includes a 401k with company match and Transitchek Program.

Responsibilities: 

  • Maintain and grow long term client relationships
  • Interact with clients, sales, internal production departments, and outside print vendors
  • Project management through the entire printing production process 
  • Ensure on time delivery and high quality 
  • Schedule outside services and working with department managers to schedule and track projects
  • Understand clients’ needs and exceed their expectations

Qualifications:

  • Bachelor’s degree preferred
  • 2 years' experience in managing client satisfaction and projects within the printing industry
  • Excellent communication skills (both verbal and written) 
  • Possess a high attention to detail and thrive in a fast-paced environment
  • Ability to build strong customer relationships
  • Knowledge of digital printing and offset printng including fulfillment and kitting of high end rigid boxes
  • Self-motivated and be able to work with a team and independently
  • Ability to commute to Jersey City and NYC offices (this is not a remote position)
  • Proficient with Microsoft Office

All information kept in strict confidence. Contact Donna Monaco at PrintLink or give us a call 800-867-3463. Please mention Ref. #287