Vice President of Print Operations

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Our client, a leading organization in the commercial printing and marketing communications industry, is seeking a Vice President of Print Operations to improve business results across its nationwide franchise network. 

This is a leadership role for a print-industry professional with strong commercial instincts and experience supporting independently owned businesses. The Vice President will lead the consulting team, work closely with owners to drive growth and profitability, and bring greater consistency and discipline across the network.

Compensation, Location and Travel

The position offers a competitive base salary, annual bonus opportunity, and comprehensive benefits package. 

This is a remote position for candidates based in the Eastern or Central time zones. Approximately 40–50% travel is expected for business visits, leadership meetings, and industry events.

Key Responsibilities

  • Lead and develop the Franchise Business Consultants while partnering directly with franchise owners to improve performance, solve operational challenges, and support growth.
  • Review financial results and key metrics to identify challenges and growth opportunities
  • Develop practical plans for underperforming locations and provide guidance through implementation
  • Lead regular business reviews and measure progress against established goals
  • Share best practices across commercial print production, direct mail, marketing services, and workflow management
  • Support the adoption of new technology, automation, and production capabilities
  • Set clear goals and expectations for the field support team
  • Work closely with Sales, Marketing, Finance, Technology, Training, and other departments
  • Bring feedback from business owners to the executive team
  • Contribute to strategic planning, annual budgeting, and company-wide improvement efforts

Qualifications

  • Strong experience in commercial printing, direct mail, graphic communications, marketing services, or a related field
  • At least 10 years of progressive experience in operations, business consulting, or multi-location leadership
  • Five or more years leading managers, consultants, or field-based teams
  • Experience in franchising is strongly preferred; candidates with substantial multi-unit or multi-brand leadership experience will also be considered.
  • Demonstrated success improving sales, margins, efficiency, and customer retention
  • Strong financial knowledge, including the ability to understand financial statements and operating metrics
  • Excellent communication, presentation, and relationship-building skills
  • Strong judgment and a practical approach to problem-solving

All applications are treated with the highest level of confidentiality. Interested candidates should contact Arnie Kahn at akahn@printlink.com or call 716.866.9661, referencing job BH1178.