Operations Manager

Well established print/mail company is seeking an experienced Operations Manager to lead their Kansas City facility. There is a knowledgeable production crew in place and key initiatives include maintaining on time deliveries, continuous process improvement, and waste reduction. This individual will oversee all aspects of production that include prepress, digital printing, inserting, presorting, fulfillment/distribution, shipping, and maintenance. The ideal candidate should be an established leader experienced in secure communications printing with a solid track record of working with everyone from machine operators to C-level management to initiate and implement long term strategies geared toward operational excellence. Competitive compensation, relocation assistance, and benefits package.

Responsibilities
Supervise all aspects of the printing from pre-press through shipping and provide leadership and direction to all production employees
Hire, lead, coach, develop, and train team members within a fast-paced environment
Forecast, schedule, plan, organize, provide strategic direction, and monitor all printing production to achieve maximum productivity, quality, and safety according to customers’ needs and company best practices
Meet or exceed financial and operational KPI objectives, and control costs within a metrics driven environment
Work hand in hand with executive management and sales
Troubleshoot production printers and mailing equipment
Recommend new processes, software, technologies, equipment, and monitor industry trends
Stay up to date on current industry innovations and best practices

Qualifications
Bachelor's degree preferred
7+ years of “on the floor” production management experience over a 10+ person team
A proven track record of managing a team within a fast-paced printing environment, while reducing costs, and maintaining a high level of safety and quality
Extensive hands-on operations management experience, emphasizing strategic planning, production planning, and manufacturing
Ability to coach, mentor, train and inspire commitment
Knowledgeable in mailing (USPS regulations, postal specifications, postal software) and digital printing (HP, Canon/Oce, Xerox, Xeikon, or Ricoh production printers)
Excellent verbal and written communication skills
Knowledgeable in staff forecasting, cost control, improving efficiencies and eliminating inefficient processes, SLA’s and highly regulated printing projects for Healthcare, Banking/Financial Services, Insurance, Legal and Government marketplaces
Computer literate and experience with Microsoft Office and print management software
Strong color visual acuity
Experience working in a critical communications, highly regulated, compliant facility (PII, HIPAA, FERPA, SOC2, HITRUST) a big plus
Work on-site and commute daily to a Kansas City Missouri facility
Experienced in lean manufacturing, and Six Sigma

All information kept in strict confidence. Contact Donna Monaco at PrintLink or give us a call 800-867-3463. Please mention Ref. #BH1092